Return Policy

Key terms and definitions

To help explain things as clearly as possible in this return and refund policy, whenever any of these terms are referred to, they are strictly defined as:

• Company: When this policy mentions "Company", "we", "us" or "our", it refers to  Skiniti who is responsible for your information under this Return and Refund Policy.
• Customer: refers to the company, organization or person who signs up to use the Service to manage relationships with its consumers or users of the service.
• Device: Any device connected to the Internet such as a phone, tablet, computer or any other device that can be used to visit and use the services.
• Service: refers to the service provided by Skinitii as described in the relevant terms (if available) and on this platform.
• Website: Skiniti website, which can be accessed via this URL: Skinitii.com
• You: A person or entity registered with Skinitii to use the Services.

Return and Refund Policy

Thanks for shopping with Skinitii We appreciate that you enjoy buying the things we build. We also want to make sure that you have a rewarding experience as you explore, evaluate and purchase our products.
As with any shopping experience, there are terms and conditions that apply to transactions on Skiniti We will be as short as our lawyers allow. The main thing to remember is that by placing an order or making a purchase on Skiniti, whether on our website or through instagram DM's, you agree to the terms set forth below along with Skiniti's Privacy Policy.

If there is something wrong with the product you purchased, you must contact us and return your item. We will send you another one thoroughly inspected and make sure it doesn't have any problems.

However the only way would be to follow the following guidelines:

• The product must be in the packaging we sent first.
• The product must have a defect.

We at Skiniti are committed to serving our customers with the best products. Every single product you choose is carefully inspected, checked for defects and packaged with the utmost care. We do this to make sure you fall in love with our products.
Unfortunately, there are times when we may not have the products you have chosen in stock, or we may encounter some problems with our inventory and quality control. In these cases, we may have to cancel the order. It will be communicated to you in advance so that you don't have to worry unnecessarily about your order.
We carry out a thorough quality check before processing the ordered item. We take the utmost care when packing the product. At the same time we make sure that the packaging is good so that the items are not damaged in transit. Please note that Skiniti is not responsible for damage caused to items during transit or transportation.
We will review the returned product as soon as we receive it and if it follows the guidelines above, we will proceed to send you another one.

However since we only provide payment Cash on delivery in Lebanon, we are sorry that we do not and cannot give refunds on your orders, the only thing we can do is exchange your product for another one, so please make sure that you really want the product before making the purchase.

Shipment

Skiniti will cover the return shipping costs and the cost for sending another one ONLY for the first time, and since we checked the second product before sending it you shouldn't have a problem with it, however, if somehow you couldn't make it work, then the problem should be with you using the product so please contact us for instructions.

 

Product Availability and Limitations

Due to the popularity and / or supply constraints of some of our products, Skiniti may need to limit the number of products available for purchase. Trust us, we are building them as fast as possible. Skiniti reserves the right to change the quantities available for purchase at any time, including after placing an order. Additionally, there may be occasions when Skiniti confirms your order but later he learns that he cannot supply the ordered product. In the event that we are unable to supply a product you have ordered, Skiniti will cancel the order.

Your consent

By using our platform, registering an account or making a purchase, you agree to our return and refund policy and agree toits terms.

Changes to our return and refund policy
We should update, modify or make changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, such changes will be prominently posted here. Therefore, if you continue to use the Service, you will be bound by the updated Return and Refund Policy. If you do not wish to accept this or any updated return and refund policy, you can delete it your account.


Do not hesitate to contact us for more information.